My IP address seems to have been blocked
I have had the same IP address via Zen for over 10 years now, which is very useful to me as I am required to have a static IP address to access my secure network at the university where I work and various research databases and projects that I am working on.
This morning I noticed that I could no longer access various websites (examples – tesco.com, sky.com, ebay.co.uk, cbc.ca) because I am getting access denied “You did not permission to access “http://groceries.tesco.com/groceries/” on this server. Reference # 18.d5d2dead.1620387505.2ffd2a0 “- the reference number at the end is not static and changes with a refresh .
If I try to connect to any of these sites via 4g on my phone they work fine, enable wifi on my phone (i.e. direct traffic through Zen) and access is denied . The connection via the secure VPN of the University (traffic via JANET) and the sites are working correctly again.
I talked to Zen and did all the usual stuff, flush DNS cache, change DNS, restart hardware and nothing worked.
Then Zen gave me access to a test username and password that got me away from my static IP address and another IP address and everything started working again.
Zen tech support and my reasoning suggest that it looks like my IP address has been blocked somehow and all they can suggest is get a new static IP address . Before I do that, however, is there anything else I could try or even find out how my IP was blocked and by whom? I would rather not change the IP address as I would have to contact a few different people to set things up again so any suggestions would be gratefully received