HERNDON, Va., July 14, 2021 (GLOBE NEWSWIRE) – Smartronix, an OceanSound Partners company and recognized leader by Gartner Magic Quadrant, won the award Amazon Connect delivery service validation, giving the company a total of five Amazon Web Services (AWS) service validations. Amazon Connect is an easy-to-use omnichannel cloud contact center that helps businesses deliver superior customer service through voice, chat, and tasks at a lower cost than traditional contact center systems.

To receive the designation, AWS Partners must undergo a rigorous technical audit conducted as part of the AWS Service Delivery Program. The program helps AWS customers quickly locate AWS Partner Network (APN) partners who have a proven track record in delivering specific AWS services. Achieving the AWS Service Delivery Distinction allows APN Partners to differentiate themselves by introducing AWS customers to areas of specialization.

Amazon Connect delivery service validation is in addition to Smartronix’s current AWS service delivery validations, including AWS Lambda, Amazon Redshift, AWS GovCloud (US) Delivery, and AWS Server Migration Service. Smartronix has already obtained the AWS DevOps Consulting Competency, AWS Migration Consulting Competency, AWS Government Consulting Competency, AWS Security Consulting Competency, and AWS Nonprofit Consulting Competency. Smartronix is ​​also recognized within six AWS Partner Programs, confirming the commitment and investment Smartronix continues to make in its AWS relationship and in supporting its customers’ critical needs throughout their journey. in the cloud.

Commenting on this achievement, John Sankovich, President of Cloud Solutions at Smartronix, said, “Over the past year in particular, we understand that customers are continually looking to modernize and evolve their call center capabilities by leveraging using innovative cloud solutions. Being recognized by AWS for our expertise Amazon Connect gives customers the assurance that Smartronix has the experience and practices in place to support them through this critical transformation. “

About Smartronix, LLC

Smartronix, an OceanSound Partners company, designs, builds, manages and secures the world’s critical cloud solutions. We are the leading provider of next-generation multi-cloud platforms for highly regulated and security-focused organizations. Smartronix provides world-class expertise in application migration, digital modernization, solution automation; and created a state-of-the-art FedRAMP accredited CAMS and managed security services solution. For more information visit https://www.smartronix.com/.

Read Gartner’s free May 2020 Magic Quadrant for Professional and Managed Global Public Cloud Infrastructure Services, where Smartronix was named a Leader for the third time: https://gartnermq.smartronix.com

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